Sunday, April 27, 2008

Smooth Go-Live For Electronic Health Record at Erie Humboldt Park

Smooth sailing and cool heads characterized the go-live for Erie Humboldt Park's electronic health record system.

Erie successfully launched it’s Alliance-hosted Electronic Health Record (EHR) system at Erie Humboldt Park on Thursday April 24, 2008. This is Erie's second large site to go live. Erie West Town turned on its electronic health record in August 2006.

The Alliance of Chicago Community Health Services, LLC was formed by 4 community health centers (Erie Family Health Center, Heartland Heatlth Outreach, Howard Brown Health Center and Near North Health Services) to improve the delivery of quality health care to underserved patient populations. The mission is to share resources and to integrate services thereby enhancing quality and economies of scale.

The centerpiece of the Alliance's mission to improve health care quality is to provide a centralized hosting model for a robust electronic health record system. The system has been customized to meet the needs of underserved patient populations with disproportinate shares of diseases such as HIV, diabetes, heart disease, asthma late entry into prenatal care and obesity.

Alliance partners use General Electric's Centricity EMR.

Erie Humboldt Park is a large site with 21 exam rooms. Approximately 35,000 patient visits are conducted there annually.

There is no easy flick of a switch to launch an EHR even if you have done it at another site within your own organization before. EMR products are not ready to go out of the box such as a software product you might puchace for your home computer. The essentials include a well organized internal implementation team with a sponsor who is an executive within the organization and an information technology team that knows what it is doing. The Alliance provided the professionals who can design the implementation, train the endusers and host the service.

Superior technical support, training and overall design and help support was provided by the Alliance throughout the process.

With the addition of Erie Humboldt Park to the electronic health record system, Erie’s 2 largest sites will provide over 80,000 patient visits annually in the electronic environment.

The Alliance-hosted EHR is on target to cover over 100,000 individual patients through over 350,000 anual patient visits in Chicago alone with its EHR. Aliance has expanded its services to host the EHR at heath centers from San Francisco, to North Carolina.

I'll post some photos soon.

Adelante!

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